Frequently Asked Questions (FAQ)
Welcome to ITAEL, your global gateway to discover, connect, and grow through events, companies, and venues around the world. Here are some of the most common questions our visitors ask.
Welcome to ITAEL, your global gateway to discover, connect, and grow through events, companies, and venues around the world. Here are some of the most common questions our visitors ask.
ITAEL (International Tradeshows and Exhibitions Ltd.) is an online platform that helps people explore global trade shows, exhibitions, business events, and venues. We connect event organizers, exhibitors, and attendees in one easy-to-use digital space, available both on web and mobile.
Yes! Browsing events, companies, and venues is completely free. Some premium tools, such as featured listings or advanced promotional packages, may involve service fees, but basic access is always free for users.
You'll find all kinds of professional and business-related events, including:
We're constantly updating our database so you can stay informed about what's happening in your industry, anywhere in the world.
Absolutely! ITAEL doesn't just list events, it also helps you discover companies participating in or organizing them, as well as venues hosting them. You can view company profiles, venue facilities, and contact details, making it easy to plan your next exhibition or business meeting.
No, ITAEL itself does not organize or host events. We serve as a digital directory and connection platform that promotes events organized by verified third parties. Our goal is to make discovering and connecting with the right events easier for everyone.
Yes! ITAEL serves users and organizers around the globe. Our listings cover events and venues in Asia, Europe, the Middle East, and beyond. No matter where your business goes, ITAEL helps you stay connected to the world of trade and exhibitions.
Great question! ITAEL focuses on quality, credibility, and user experience. Our listings are verified, our design is simple, and our system connects users directly, with no unnecessary steps. We're not just another directory; we're a network that brings businesses together in meaningful ways.
You can browse most of the listings without creating an account. However, signing up for a free account allows you to:
It only takes a minute to register!
Each event or company page usually includes a "Contact Organizer" or "Send Inquiry" button. Click it to send your message directly to the organizer or representative. ITAEL provides a secure messaging system, we don't share your personal email unless you choose to include it.
Yes! ITAEL is available on both desktop and mobile. We also provide a mobile app where you can:
Stay connected on the go!
You can manage your preferences anytime by:
We only send updates we believe will be useful, and you're always in control.
Yes. If you no longer wish to use ITAEL, you can request account deletion anytime by contacting [email protected]. We'll process your request promptly and remove your personal data according to our retention policy.
If you're an event organizer, you can easily create an account and add your event listing. After review, it will appear on our platform for thousands of visitors to discover. For extra visibility, you can also upgrade to featured listings or promotional options.
Our team works hard to keep all listings up-to-date, but details such as dates, locations, or schedules may change. We recommend checking directly with the event organizer before making travel or booking arrangements.
Your privacy matters to us. We follow the Personal Data Protection Act (PDPA Malaysia) and other global standards to ensure your data is safe. We never sell your personal information to third parties. You can learn more in our Privacy Policy page on itael.com.
We appreciate your help! If you spot an error in any event, company, or venue listing, simply click "Report" on the page or contact us at [email protected]. Our team will verify and update it as soon as possible.
We're here to help! If you have any questions, technical issues, or feedback, please contact our friendly support team:
[email protected]
We aim to reply within 24–48 hours.
No problem, we love hearing from you. If your question isn't listed here, just send us a message at [email protected], and our support team will be happy to assist.
Thank you for using ITAEL!
We're proud to help you discover global opportunities, connect with trusted partners, and grow your business network.